APPLICATION MANAGEMENT

Teleco Broadband Solutions offers end-to-end Application Management Services to ensure optimal performance, security, and reliability of business-critical applications across networked environments.

Architect & Plan

  1. Fully engage with the key stakeholders from business and IT domains to understand the requirements/pain points.
  2. Identify key areas of improvement to reduce OPEX, maximize ROI and introduce automation across enterprise.
  3. Industry standard TOGAF® certified Enterprise Architecture consultants.
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Build & Test

  1. Develop custom applications using DevOps Agile SDLC as per the requirements.
  2. Implement COTS applications with best practices and reference architecture provided by the vendor.
  3. System Integration role with end-to-end project and vendor management to ensure cohesive and on-time delivery.
  4. Provide industry standard testing services including System Testing, User Acceptance Testing, Quality Assurance Testing to ensure the delivered solution meets all the functional and non-functional requirements.

Run & Optimize

  1. Provide complete admin and development support for the applications and platforms as required by the client.
  2. Plan upgrades and maintain software and hardware lifecycle including license management to proactively inform about expiry and utilization of the license and vendor support for the implemented solution.
  3. Complete Level 1, 2 and 3 support with daily/weekly/monthly reports on the ticket resolution KPI’s.
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